FREQUENTLY ASKED QUESTIONS
Q: What is your raw material for furniture?
A: We use selected wood materials and kiln-dry from Recycled Reclaimed Woods and Reclaimed Teak Wood
Q: What warranty can i get if i purchase Reclaimed Wood Furniture or Wood Table Top from your company?
A: Complaints due to the factory technical mistakes, can only accepted 3 weeks after the ETA (Expected Time Arrival ) by providing photographic evidence or detail of the problems. In the event of a claim, you shall first contact our costumer service department. We will replace items on subsequent orders.
Q: How to payment term?
A: You could make payment through T/T, completely information can be found in the term of payment inside Invoice or Sales Contract
Q: What is your minimum order?
A: A full container load 20 feet and 10 pcs for minimum pieces for each item.
Q: How to order?
A: Simply mention the code and the number of items you need, you can send us an email. Or call or using WhatssApp (WA) our telephone number. we will respond with full immediately. You will know how much total money you should pay. All will be answered as soon as possible in an e-mail.
Q: What is your packing system?
A: Our FOB price have included packing materials. We use a single corrugated carton or carton box and foam sheet wrap the furniture. Stickers or labels indicating country of origin and product specifications (code, description, material, color, etc. ) are sealed on the packaging.
Q: How long the production time?
A: The production time will be 40 days after the down payment to be down in our bank account.
Q: What kind of product do you have?
A: We offer a wide variety of wholesale Reclaimed Wood Furniture consisting of Reclaimed Wood Table, Reclaimed Wood Dining Table, Reclaimed Wood Table Top, Reclaimed Wood Coffee Table and others models of Reclaimed Wood Table.
Q: Why should we choose you?
A: We have been in this business since 1991, much Expericences in products Quality we had, much risks and complaints we’d passed through it, our products has been sale to worldwide diectly from our company and our partners (Buying Agencies, Trader etc). And the important thing is : We looking real partnership for long term benefit relationships, Not Just think about Business and Profits BUT Friendships Forever.
Q: Will I receive confirmation of my order?
A: Yes you will automatically receive confirmation on your order via email.